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Financial Aid Office Associate (PT)

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Ellsworth Community College

Job Description

 
 
 
Job Title: Financial Aid Office Associate (PT)

Department: Financial Aid

Reports To: Director of Financial Aid

Job Classification: Non-Exempt, At-Will

Location: Ellsworth Community College, Iowa Falls, IA 

Rate of Pay: $10-$13 per hour

Schedule: Part Time, Less than 19 hours per week

Summary: This position works with prospective students, returning students, and parents to provide financial aid assistance to successfully navigate through the financial aid process.  Additionally, this position will be involved with the day-to-day maintenance of student files, coordinating student work study expenditures, assisting in the direct loan process and maintains all student files for financial aid recipients.

Job Duties: 
  • Assists in maintaining complete and accurate student financial aid records, entering recipient data in the computer systems, maintaining and scanning proper documentation with our electronic filing system, and verifying completeness of individual files.
  • Provides assistance to students regarding the FSA ID, Free Applications for Federal Student Aid (FAFSAs), student loan entrance and exit counseling.
  • Maintains an accurate log of earnings and remaining federal work study eligibility.
  • Assists with the Direct Loan process:  maintaining and tracking completed applications along with entrance counseling forms, verifying enrollment status, and notifying student/parent of the disbursement by email.  Maintain accurate loan records for file and student loan history folder to be given at exit counseling.
  • Prints and sends financial aid related letters in a timely manner.
  • Assist in the Federal Student Aid verification and unusual enrollment history processes.

Education and Experience: High School Diploma or Equivalency (HSED) required, Associates degree preferred.
 
Abilities:
  • Requires independent decision making, ability to exercise good judgment, and use critical thinking skills. 
  • May work in an environment of shifting priorities, frequent interruptions, hectic pace, and interaction with students, staff and/or the public.
  • Working knowledge of computer software programs which may include Word, Excel, institutional mainframe computer system software, or similar programs. 
  • Excellent written communication skills including proficiency in business English, grammar, punctuation, and spelling. 
  • Ability to handle moderately to high confidential matters and materials with discretion. 
  • Ability to work independently as well as be a collaborative team player in completing assigned tasks and meeting deadlines. 
  • Excellent customer service skills including phone and in-person reception etiquette. 
  • Proficiency with office machines including printers, copiers, fax, etc.


Iowa Valley Community College District does not discriminate against any employee or applicant for employment. This includes all employment practices, hiring practices, and unwelcome harassment of applicants or employees based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information, actual or potential parental, family, marital status or veteran status or other protected classes. If you have questions or complaints related to compliance with this policy, please contact the Vice President of Administration, serving as the District Equity Officer, 3702 S. Center Street, Marshalltown, IA 50158, 641-844-5530, equity@iavalley.edu, or the Director of the Office for Civil Rights U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL 60604-7204, Telephone: 312-730-1560 Facsimile: 312-730-1576, TDD 800-877-8339 Email: OCR.Chicago@ed.gov.

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