The College Information Technology (IT) Systems Supervisor (Campus-wide Network Systems) is charged with the responsibility to plan, organize, supervise and participate in the activities of the college IT Department; ensure timely and accurate problem solving, system testing, and change management; maintain user relations; assure compliance with College/District policies and principles of good IT practices; prepare internal and external documents and activity reports; and supervise, train, and evaluate the performance of assigned personnel. This position may also include responsibility for media services operations.

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Plan, supervise and participate in the implementation and maintenance of network and application software, database systems, web and application servers, maintenance, programming, and support of clients in a collegewide IT department; assure compliance with District and College policies and IT Department procedures; may direct the overall activities of media services operations, including satellite operations and distance learning; implement support procedures, including maintaining inventory of check-out equipment and ensuring operational performance of college technology equipment, smart classrooms and meeting rooms; monitor and supervise version upgrades and enhancements of network/desktop operating systems and application software; recommend changes in procedures as appropriate; respond to verbal, written, and electronic inquiries from clients regarding status of work requests, backlog, and issues; supervise, train, and evaluate assigned staff; establish department goals according to guidelines; provide technical expertise to staff and other IT Department employees; resolve issues and coordinate activities; participate in interviewing and selecting new personnel; coordinate departments' operations with faculty and participating agencies/colleges and make basic arrangements such as program format and adherence to timelines established for projects; confer with College and District Office Departments and Area Dean to coordinate efforts and enhance network systems and capabilities; maintain budgetary expenditures for departments' operations, equipment, supplies and materials; operate office equipment including computers utilizing the MS Office suite and similar software applications; perform other related duties as assigned.