Senior Facilities Coordinator
Job Description
We're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.
If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL!
Role Purpose
Reporting to the Facilities Manager or the Assistant Facilities Manager, the role of Senior Facilities Coordinator has been created to assist in all maintenance and small project areas to ensure that the FM services area delivered to the highest standards.
What this job involves
Assessing building maintenance issues by conducting walks of the building and recording the findings, including owning any follow-up needed for corrective actions.
Working with the Assistant Facilities Manager, Facilities Manager and broader facilities team to deliver hard and soft services within established service level agreements.
Perform small handyman repairs excluding work requiring certifications. Work to include patching and painting, repairing and assembling furniture or fixtures, diagnosing mechanical, electrical, plumbing requests.
Managing and coordinating vendor work from beginning to end to deliver facilities repairs and small maintenance projects.
Create, dispatch, manage, and monitor all work orders for the site.
Create and share internal and external professional communications with key stakeholders.
Monitoring stock levels of Stationery and Consumables used by Employees and placing orders with suppliers.
Managing and delivering internal moves within the building or area with the Facilities Manager and broader facilities team.
Working with Facilities Manager and Moves and Changes team to maintain floor plans.
Manage or assist in setting up in house and external events as and when required.
Supporting the Assistant Facilities Manager or Facilities Manager as and when required regarding vendor management and Soft Service delivery.
Managing fire wardens and first aiders and assist with scheduling training and refresher training as necessary.
Upkeep and review of Manuals, Handbooks, Guidance notes etc.
Support of Meeting and Events - including white glove level coordinated service and event setups and strikes.
Be aware of basic procedures, courier suppliers and all external key contacts.
Other tasks and duties as required.
Every day is different, and in all these activities, we'd encourage you to show your ingenuity.
Sounds like you? To apply you need to be / have:
Practical knowledge of how to diagnose and perform repairs on mechanical, electrical, and plumbing building systems
Previous experience of working within a high-profile facilities maintenance corporate environment
Any maintenance trade certifications (HVAC, Electrical, Plumbing, Carpentry) preferred.
Pro-active and hands on - happy to support other Team members
Previous reception or hospitality experience would be beneficial
Knowledge of Facilities Management processes
IT Skills, Outlook, Excel, Word.
Excellent attention to detail
Excellent communication skills
Organisational skills and the ability to prioritize a busy workload
Customer service background essential
What you can expect from us
You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.
Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...
Apply today at jll.com/careers.
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL!
Role Purpose
Reporting to the Facilities Manager or the Assistant Facilities Manager, the role of Senior Facilities Coordinator has been created to assist in all maintenance and small project areas to ensure that the FM services area delivered to the highest standards.
What this job involves
Assessing building maintenance issues by conducting walks of the building and recording the findings, including owning any follow-up needed for corrective actions.
Working with the Assistant Facilities Manager, Facilities Manager and broader facilities team to deliver hard and soft services within established service level agreements.
Perform small handyman repairs excluding work requiring certifications. Work to include patching and painting, repairing and assembling furniture or fixtures, diagnosing mechanical, electrical, plumbing requests.
Managing and coordinating vendor work from beginning to end to deliver facilities repairs and small maintenance projects.
Create, dispatch, manage, and monitor all work orders for the site.
Create and share internal and external professional communications with key stakeholders.
Monitoring stock levels of Stationery and Consumables used by Employees and placing orders with suppliers.
Managing and delivering internal moves within the building or area with the Facilities Manager and broader facilities team.
Working with Facilities Manager and Moves and Changes team to maintain floor plans.
Manage or assist in setting up in house and external events as and when required.
Supporting the Assistant Facilities Manager or Facilities Manager as and when required regarding vendor management and Soft Service delivery.
Managing fire wardens and first aiders and assist with scheduling training and refresher training as necessary.
Upkeep and review of Manuals, Handbooks, Guidance notes etc.
Support of Meeting and Events - including white glove level coordinated service and event setups and strikes.
Be aware of basic procedures, courier suppliers and all external key contacts.
Other tasks and duties as required.
Every day is different, and in all these activities, we'd encourage you to show your ingenuity.
Sounds like you? To apply you need to be / have:
Practical knowledge of how to diagnose and perform repairs on mechanical, electrical, and plumbing building systems
Previous experience of working within a high-profile facilities maintenance corporate environment
Any maintenance trade certifications (HVAC, Electrical, Plumbing, Carpentry) preferred.
Pro-active and hands on - happy to support other Team members
Previous reception or hospitality experience would be beneficial
Knowledge of Facilities Management processes
IT Skills, Outlook, Excel, Word.
Excellent attention to detail
Excellent communication skills
Organisational skills and the ability to prioritize a busy workload
Customer service background essential
What you can expect from us
You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.
Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...
Apply today at jll.com/careers.
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
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