Often the first point of contact for the Accounting Office. Must provide excellent customer service to students, faculty, staff, and external stakeholders. Compile, classify, record, verify and maintain data to student accounts and accounts receivable records by performing the following duties.

Responsibilities:

General

• Serve as the primary Accounting Office contact for student, children’s school, and other Accounts Receivable inquiries and manage the main Accounting Office phone line
• Service as the primary back-up for the Accounting Assistant duties at the cashier window
• Supervise student worker(s)

Accounts Receivable and Student Accounts

• Process monthly billing and tuition statements and actively manage changes to student accounts.
• Advise customers/students with account enquiries and direct them to the appropriate office when necessary.
• Weekly monitor credit balances in PowerCampus and process refunds on student accounts.
• Prepare Faculty/Staff, Children’s School, COBRA, Vocational Rehab, 529, and other invoicing
• Record monthly UAS Remittances (Perkins) and maintain historical Perkins Loans data.
• Monitor Federal Funds/Stafford accounts, perform G5 draws/returns, and record activity
• Coordinate with Financial Aid regarding R2T4 calculations for withdrawals.
• Monitor and approve or disapprove release of transcripts.
• Monitor accounts for collections and process payments.
• Monitor Nelnet enrollees to ensure all enrollees are making appropriate payments; actively update PowerCampus payment plan enrollment flags, maintain financial holds as needed.
• Monitor Children’s School, Faculty Staff, and COBRA balances (monthly) to ensure all are current and take appropriate action as necessary.
• Monitor and coordinate with holders of stale checks (monthly) to ensure they are resolved timely. If stale check involves federal grant/loan money from student refunds, coordinate with Financial Aid to timely return.
• Count cash and verify daily reconciliation as a part of the daily closing procedures.
• Coordinate with the Director of Accounting to record certain transactions related to the monthly bank reconciliation process.
• Other duties as assigned.

Requirements:

• Associate degree or equivalent accounts receivable/office experience
• Knowledge of Microsoft Excel, Outlook, and Word
• Excellent written and oral communications skills
• Strong analytical skills with great attention to detail
• Strong organizational and interpersonal skills
• Great Plains or similar accounting software experience preferred
• 1-3 years higher education or non-profit experience preferred

Founded in 1833, Stephens College is the second-oldest women's college in the United States, dedicated to providing innovative, experiential, and career-focused education across various disciplines. Located in Columbia, Missouri, Stephens College continues to be a leader in women's education, fostering a community where students are empowered to lead, innovate, and excel. The college also provides flexible, co-educational master’s degrees and certificates for working professionals, and is home to a co-educational Conservatory for the Performing Arts.

Ranked (over and over again) as one of the best college towns in America, Columbia, Missouri, is home to 36,000+ college students and 118,000 residents. Columbia — conveniently located approximately 100 miles from both Kansas City and St. Louis — has it all: big-time college sports, film, music and arts festivals, a high-energy arts community, amazing recreation, and a great downtown with lots of places to eat, shop, snack and check out the latest bands. The Columbia community offers outstanding health care options, as well as excellent educational opportunities for every level of student (including our own Children’s School).

Stephens offers an attractive benefits package that includes health insurance, an Employee Assistance Program, Supplemental Retirement Annuity, Faculty/Staff Grants, tuition waivers and tuition paid undergraduate classes for dependents. Full-time staff work 36 hours and are paid for 40!!

Be a part of this amazing community of innovative thinkers, doers and dreamers.

Stephens is an Equal Opportunity Employer and will recruit and employ qualified personnel without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, or status as a veteran