Basic Function

Under the direct supervision of the Vice President of Student Services, the Director of Student Services is responsible for the development, coordination, planning, and supervision of assigned programs for the college, including EOPS, DSPS, CARE and CalWORKS.

Representative Duties

1. Responsible for the oversight, management, planning, implementation and budget management of the EOP&S, DSPS, CARE, CalWORKs, and related programs at the College. Responsibilities include ensuring requisite services, student success interventions, program intake and orientation, peer mentoring, program-specific instruction, counseling, eligibility, outreach, cultural awareness, retention, transfer assistance, and on-going program maintenance. Identify other program needs and develops services to meet those needs.

2. Recommend policy and procedures for all components related to the EOP&S, DSPS, CARE, CalWORKs, and related programs including, but not limited to student success interventions, program-specific instruction, counseling, eligibility, outreach, cultural awareness, retention, transfer, and on-going program maintenance.

3. Evaluate and monitor MIS, Scheduling and Reporting System and other data for accuracy. Initiate, compile, and maintain all EOPS, DSPS, CARE and CalWORKs related records and data required by the Chancellor's Office and other official regulatory agencies

4. Prepare and monitor administrative budgets and expenditures in consultation with the Vice President of Student Services.

5. Assess student needs and provide support services to respond to those needs.

6. Assist in the design and assessment of institutional research focusing on student outcomes.

7. Responsible for compliance with regulations, and submittal of all annual plans and year-end reports related to EOP&S, DSPS, CARE, CalWORKs, and related programs.

8. Monitor and insure compliance of the EOP&S, DSPS, CARE, CalWORKs, and related programs with Title V of the California Education Code and other relevant state and county regulations.

9. Work closely with faculty chairs, Student Services directors, faculty deans, and other appropriate staff in support of student success and learning.

10. Serve on college and district committees as assigned.

11. Assist the Vice President of Student Services and/or designated administrator, to accomplish the mission and goals of the college and goals of the related areas.

12. Perform other duties as assigned.

Minimum Qualifications

• Master’s Degree from an accredited college/university, preferable in Counseling, Guidance, Student Affairs or Educational Psychology.

• Three years of progressively responsible administrative experience or the equivalent in the management or administration of educational programs, community organizations, government programs, or private industry in which the applicant dealt predominately with ethnic minorities or persons handicapped by language, social or economic disadvantages or as a community college EOPS counselor or EOPS instructor, or have comparable experience in working with disadvantaged clientele.

• Completion a minimum of six units of college-level course work predominately relating to ethnic minorities or persons handicapped by educational, language, or social disadvantages.

• Demonstrated sensitivity to an understanding of the diverse academic socioeconomic culture, ethnic, and disability backgrounds of community college students and employees

Knowledge and Abilities

• Knowledge of EOPS/CARE, DSPS and CalWORKs programs, regulations, and guidelines, including Title V regulations, California Education Code, state and county requirements as pertains to EOPS/CARE, DSPS and CalWORKs.

• Knowledge of college, district, community, and social service referral sources.

• Ability to manage a complex budget, supervise staff, and administer a department.

• Ability to work as part of a management team dedicated to collaboration and the college goal of integrating instruction and student services as a way to create and maintain a supportive student-learning environment.

• Ability to comprehend, interpret, and apply complex EOPS, CARE, DSPS and CalWORKs laws, regulations, and procedural guidelines.

• Ability to develop an annual EOPS, CARE, DSPS and CalWORKs calendar and ensure that all requirements and deadlines for services, reports, and applications are met.

• Ability to develop an annual department budget and oversee daily operations for compliance and practical applications.

• Ability to analyze situations and utilize independent judgment.

• Ability to interpret and prepare upon request relevant student data, perform student compliance audits, and perform basic accounting functions in order to prepare accurate EOPS, CARE, DSPS and CalWORKs reports.

• Ability to communicate effectively both orally and in writing with students, faculty, staff, and community members.

• Ability to direct, train, and coordinate office staff and establish and maintain cooperative working relationships.

First Review of Applications: Complete application packets will be accepted until the position is filled; but those received by August 8, 2024 are assured consideration. The College reserves the right to extend time limits or reinitiate the recruitment/selection process at any point.

Completed application packet must include:

• Completed Online Application for Employment form
• Current resume
• Letter of interest (Cover Letter)
• Copy of legible transcripts, if applicable
• List of five (5) professional references – Listed on application form

It is the applicant's responsibility to redact (or remove) any personal information from all documents prior to uploading. This includes Social Security Numbers, Date of Birth, and any photos of the applicant.

Foreign Degree: Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC. (ACEI). A copy of the evaluation must be submitted with your on-line application.

Applicants who require reasonable accommodation to participate in the selection process should contact Human Resources to make the necessary arrangements. 2024 EEO Plan (Download PDF reader)

Note: The District is strongly committed to achieving staff diversity and the principles of equal employment opportunity. The District encourages a diverse pool of applicants and does not discriminate on the basis of national origin, religion, age, gender, gender identity, gender expression, race or ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, or because he/she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics or any other characteristic protected by federal, state or local law, in any of its policies, procedures or practices. Discrimination Free Work Environment

The District does not provide sponsorship for authorization to work in the United States. Work authorization should be established at the time of application submission.

Kern Community College District provides a rich health and welfare benefits package to our full-time permanent employees, including Health, Dental, Vision, Life Insurance, and Long-term Disability. In addition to the above benefits, the District also offers a robust voluntary benefits selection.

Limited benefits and Affordable Care Act (ACA) benefits are offered to less than full-time and temporary employees.

For a detailed list of benefit eligibility please visit our Benefits Website