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Customer Relationship Management – Adjunct Faculty – Online (Remote) – Colangelo College of Business

Grand Canyon University

Job Description

Make a Difference at Grand Canyon University
 
Grand Canyon University is Arizona’s premier private Christian university.
 
The Colangelo College of Business offers degrees that address the needs of contemporary business environments. We nurture the startup spirit, propelling your entrepreneurial visions on a powerful platform with opportunities to help you thrive. Our philosophy is Lopes First, which means that we embrace a student-centric culture with an emphasis on higher purpose,
conscious capitalism
and academic success.
College Mission: The Colangelo College of Business challenges and inspires students to be servant leaders with the business skills and values to drive organizational success and positively impact society.
College Vision: The Colangelo College of Business is a Christian business school for servant leaders and innovation based upon ethics, purpose and stakeholder integration to help communities prosper and flourish.
 
Why Work at GCU:
  • Tuition benefits specifically for the adjunct employee
  • 401(k)
  • Employee Perks and Discounts
 
Course: Customer Relationship Management
This course focuses on a behavioral science approach for examining distinct buyer strategies and decision-making processes of purchase by organizational buyers and consumers. Students evaluate external and internal influences, cross-cultural variations, and purchase and post-purchase processes to improve customer satisfaction and customer loyalty.
 
What You Will Do:
  • Facilitate weekly main discussion forums to engage students in the online classroom
  • Adhere to weekly grading requirements, deadlines, and timeframes
  • Respond to students’ questions and emails within the established timeframes
  • Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University
 
What You Will Bring:
  • Preferred: PhD/DBA Marketing or Doctorate in a related business discipline. Master's in Business Administration (MBA) required if Doctorate is not in a business discipline.
  • Minimum: Master's in Business Administration (MBA) AND a minimum of 5 years of experience using a CRM tool.
 
Before submitting your application, please attach the following to review:
 
  • Your unofficial transcripts for any applicable conferred graduate degrees
 
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