University Health Services Staff Assistant
Job Description
Job Title
University Health Services Staff AssistantJob Description
The Staff Assistant is a vital part of the University Health Services team, creating positive patient experiences as the first point of contact. With a friendly, respectful, and professional demeanor, the Staff Assistant interacts with patients, visitors, and staff, ensuring a welcoming environment. Acting with discretion to maintain patient confidentiality, they navigate the UHS system, advocate for patients, and ensure timely approval of necessary services. As a member of the Front Office team, the Staff Assistant supports UHS operations through clerical duties and project-based work, and is cross-trained to broadly support medical front office operations. Join us in making a difference in patient care!
General Responsibilities
General Responsibilities
- Referral Coordinator: Ensures accurate and timely referral processing, facilitates patient registration, provides clinical information to specialists, and obtains prior approvals from insurance companies. Maintains relationships with external providers and reviews referral details with patients.
- Medical Coding: Manages clinical coding for billing, referrals, and pharmaceuticals.
- Immunization Compliance: Reviews pre-matriculation data and educates students and parents on requirements.
- Insurance: Answers inquiries and educates students and parents about the health plan and billing practices.
- Billing: Scrubs patient charts to ensure proper coding, charges, and billing in line with UHS practices.
- Receptionist: Acts as the first point of contact, schedules appointments, performs clerical duties, and schedules transportation for off-campus visits.
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Minimum Qualifications
- One year certificate or training from college or technical school
Preferred Qualifications
- 6-12 months of medical office experience.
- Proficiency in scheduling, Microsoft Office, and basic office equipment.
- Experience with EHR systems, medical terminology, ICD-10 and CPT codes, general insurance practices, and UHS pre-matriculation requirements.
- Strong ability to collaborate with co-workers at multiple levels in a team environment.
- CPR/AED certification (provided if necessary).
Department
University Health Services (17050)Department Website
uhs.nd.eduFamily / Sub-Family
University Operations / Office SvcsCareer Stream/Level
NIC 2 CoordinatorDepartment Hiring Pay Range
up to $19 per hourPay ID
Bi-WeeklyFLSA Status
S3 - FT Non-exempt HourlyJob Category
Office/ClericalJob Type
Full-timeSchedule: Days of Week & Hours
Monday – Friday 8:45 a.m. – 5:15 p.m.
Schedule: Hours/Week
40Schedule: # of months
10 MonthsJob Posting Date (Campus)
06/28/2024Job Posting Date (Public)
06/28/2024Job Closing Date
07/12/2024Posting Type
Open To All ApplicantsPosting Number
S241113Quick Link for Internal Postings
https://jobs.nd.edu/postings/34916*Please mention you saw this ad on BlacksinHigherEducation.*
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